Acer FR condemned to reimburse €500 for pre-installed software

Posted by hkwint on Sep 29, 2007 6:02 AM EDT
UFC Que Choisir; By Cyril Brosset
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[ Translated & summarized by hkwint ]
Normally, an Acer customer who doesn't wish to use Windows XP can only receive €30 as a reimbursement. However, Acer doesn't reimburse pre-installed software other than Windows XP. Not willing to pay for any of the pre-installed software, an Acer client living near Paris went to the court to receive a reimbursement for all pre-installed software, and the judge decided in favour of the client.
The judge decided, Acer should reimburse all pre-installed software, including Windows XP, Norton Antivirus, MS Works, Power DVD, and NTI CD maker. This added up to a total of over €300, and the judge ordered Acer should pay a total sum of €500 to the client to include indemnification.
Another case in which the UFC Que Choiser pressed charges against HP is still waiting for a decision by the judge.

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