Wind River Earns Support Center Practices (SCP) Certification for ...

Posted by grouch on Aug 14, 2006 12:37 PM EDT
Yahoo! News (press release)
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Wind River Systems, Inc., the global leader in Device Software Optimization (DSO), today announced that Wind River's North America Support Operations Center has achieved certification under the Support Center Practices (SCP) Certification program. SCP Certification quantifies the effectiveness of customer support based upon a stringent set of performance standards and represents best practices in the industry.

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