Help, open source!
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Commercial software can be costly in more ways than one. As if hefty license fees weren't bad enough, product support is limited to whatever services the vendor agrees to sell you, at a price that's tough to negotiate. Of course, you could fix program bugs yourself if you had access to the source code—but the typical software maker doesn't provide this. So how do you break the cycle of vendor dependency? One popular choice is to explore open-source alternatives.
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