How reader-friendly are your docs?

Posted by bob on Nov 4, 2015 4:03 PM EDT
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The first task any accomplished technical writer has to do is write for the audience. This task may sound simple, but when I thought about people living all over the world, I wondered: Can they read our documentation? Readability is something that has been studied for years, and what follows is a brief summary of what research shows. read more

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