Open organizations don't need to serve Kool-Aid
Red Hatters tend to be enthusiastic about the company and our projects, so I occasionally run into somewhat-snarky comments about us "drinking the Kool-Aid," as if we're members of a cult, repeating what we've been told to say. The truth is that any open organization fosters this kind of enthusiasm. The ideas Jim Whitehurst shares in The Open Organization aren't new to me—Red Hat isn't the first "open org" I've worked in—but Jim does a great job of explaining this business model to anyone who hasn't yet benefited from it.
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