More Tales of Terrible IT Managers
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Let me start with a short story about a situation I dealt with this past summer. I flew out to a client site where I found a broken architecture, management with no idea what was wrong while pointing fingers, and a completely dispirited team. After two weeks of taking a look at what was running (and what wasn't) we'd isolated a dozen specific problems with specific workable solutions, and did so using that dispirited team getting excited about fixing stuff and showing up for meetings. Other teams at the client - testing and environment groups - were shocked with the speed we moved as well as how informed and on top of things we were. The two real bad employees were corralled and worked around - the rest lined up and rocked through.
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