Defective CDs in CrossOver Games
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It has come to our attention that the CDs supplied with the retail version of CrossOver Games in BestBuy are defective. Customers attempting to install and run CrossOver Games will receive an error message when they try to install Windows software under the product.
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It has come to our attention that the CDs supplied with the retail version of CrossOver Games in BestBuy are defective. Customers attempting to install and run CrossOver Games will receive an error message when they try to install Windows software under the product. We apologize for this problem, and will do everything possible to make our customers whole. Fortunately, there is a simple workaround to rectify this error. Please follow these instructions...
The problem
The retail CD version of CrossOver Games sold at BestBuy contains a defective file. CXGames will install fine. However, when the user attempts to install Windows software under CrossOver, or create a bottle (a self-contained virtual Windows environment), the program will return an error message of "Bottle creation failed..." followed by a long, arcane error condition dump (see this screen capture below). This precludes the program's operation, since Windows software cannot be installed. ```Please note``` that this problem only exists on the CD contained in the retail version of CrossOver Games. The CD in the retail version of CrossOver Mac is not defective. Full Story |
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