The customer century not the enslaved customer century
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| Author | Content |
|---|---|
| beirwin Feb 17, 2008 1:12 PM EDT |
I like the article's conclusion: "Since when must enterprises lock themselves into vendors forever? That's the 20th Century. We're in the 21st Century now. The Customer Century." |
| techiem2 Feb 17, 2008 1:19 PM EDT |
You mean...actually make business acquisition decisions based on what your business actually needs, not based on what some company says you need because they keep changing their process/formats and force you to go along with them? What a thought! |
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