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| Author | Content |
|---|---|
| Teron Feb 11, 2007 11:59 AM EDT |
"There's also the support factor: Even 'free' software can have glitches, and with Microsoft's paid applications, there's someone you can go to for help." Thre's someone, indeed. The community |
| tuxchick Feb 11, 2007 12:07 PM EDT |
yeah, and we all know how GOOD the paid support of most commercial vendors is! |
| tracyanne Feb 11, 2007 12:33 PM EDT |
quote:: we all know how GOOD the paid support of most commercial vendors is! ::quote In my experience, or at least a small development shop I was involved with around 2000/2001. With Microsoft, it's your credit card details first, then being informed that Microsoft know about the problem, but have no fix available at this time, then being informed that they would be charged $1000. They found their own solution to the problem, which they offered to sell back to Microsoft for a fee. Microsoft declined. |
| bigg Feb 11, 2007 12:41 PM EDT |
What, did you miss the headline? They spotted the knowledgeable Microsoft support guy walking Big Foot last week. Unfortunately I don't have a link. I think his name is Gunther something or other. |
| jdixon Feb 11, 2007 1:20 PM EDT |
Yeah. Summary: How did it work? Fine. Did you have any problems? No. Would you recommend it? Well, something MIGHT go wrong, and then where would you be? Hint: The same place you are now, relying on the Internet and local experts for help. Sigh, it gets really old after a while. |
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