Gartner: Use open source to cut 35% from e-commerce costs

Posted by Scott_Ruecker on May 14, 2009 4:32 AM EDT
Computerworld UK; By Juan Carlos Perez and Siobhan Chapman 		Mail this story
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E-commerce teams within IT departments must do more with less, so they need to maximize their resources through shrewd and clever management, according to Gartner. Although IT budgets are shrinking anywhere between 5 to 25 percent, IT e-commerce organisations are expected to sharpen the online shopping experiences of their companies' customers. A big reason for the heightened expectations is that sites like YouTube, Amazon, eBay, Flickr and Facebook continue to push the envelope in terms of new features and the online experience in general, said Gene Alvarez, Gartner's vice president of e-commerce and CRM research.

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Notice where this article came from phsolide 0 568 May 14, 2009 8:57 AM

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